Someone needs to be in when your parcel is delivered as a signature may be required. However, don’t worry if this isn't possible. Our delivery partner usually attempts to deliver more than once.
Alternatively, they might leave a card confirming one of the following:
- They've left your parcel with a neighbour.
- They've left it in a safe place.
- When they will try to redeliver.
- How to collect it from a local collection point.
If you need further assistance, please contact us at [email protected].