What Should I Do If My Parcel Is Returned to You?
We’re sorry for any inconvenience caused by your parcel being returned. This can happen if our courier attempted delivery multiple times without success, or if insufficient or incorrect delivery details were provided.
But here’s the good news! You have two options:
- Resend Your Order: We can promptly resend your order at no extra cost to you.
- Full Refund: Alternatively, we can issue you a full refund without delay.
If your parcel has been returned and you haven’t contacted us yet, our team will reach out to you once we receive it back at our warehouse. We’re committed to resolving this promptly and ensuring your satisfaction.