Why has my parcel been bent back ?

We extend our sincere apologies for the inconvenience caused by your parcel being returned to us. Our partner couriers may have attempted to  deliver the item multiple times ( unsuccessfully ) which may result in parcels being returned.

Now, onto the good news! You have two options available:

We can promptly resend your order at no additional cost to you.

Alternatively, we can issue you a full refund without delay.

If your parcel has been returned to us and we have not yet heard from you already, our team will reach out to you upon receiving the parcel back at our warehouse. We understand the importance of ensuring that your order is promptly addressed and resolved.


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