What Should I Do If I’m Missing an Item?
Sometimes, items may be dispatched in separate parcels. Please check your email notifications to see if any items are arriving in different deliveries.
If your order was shipped in multiple parcels, review the delivery notes included with each package to confirm that all items are accounted for.
If you still find an item is missing, please Contact Us and provide the following details:
- Your order number
- The name and number of the missing item
We will promptly investigate the issue and work to resolve it for you.